Why
To make your directives “stick” in the organization. Managers and employees must see how the directives apply to everyday
situations at work. They must also feel like they are part of the process.



Objective
Engage with managers and/or employees about the application of the directives.
How
This section briefly outlines four different methods for helping managers and/or employees connect the directives to
their work. Each method is appropriate in different circumstances.

1. World Café

• Useful when you want managers and or employees to actively participate in defining the behaviors that support the directives.
  
• Presumes a highly participatory management style
  
• Design of the process is key.
  
• Read “” to learn more or visit the URL

2. Seminars, Webinars, or Workshops

• Useful when the directives and behaviors are well defined.
  
• Can be replicated easily for different locations, levels in the organization, etc.
  
• Can be added as a module in existing management training programs

3. Surveys

• Useful for on-going assessment of the perceived match between the directives and actual behavior.
  
• Can be a good foundation for substantive discussion with managers about what’s working and what needs to change.
  
• Employees will expect to see the results of the survey and action based on those results. Don’t conduct a survey if you don’t plan to follow up.

4. Blogs

• Useful for ongoing conversation with all levels of the organization about the directives and behavior.
  
• Not appropriate for “preaching” to employees about desired behavior.
  
• Works well for highlighting examples and stories of well-aligned behavior.
  
• Not a medium that you can control. The postings will likely be all over the map, from positive to downright hostile.
  
• Talk with your team (including HR, legal, and IT) about how to handle this before you launch the blog.